FREQUENTLY ASKED QUESTIONS
WHAT'S THE CONDITION OF YOUR PRODUCTS?
Every piece is handpicked and unique. To maximize your vintage experience, we wash all our products (except leather and wool garments) before they hit store or online. Some of the things we offer, mainly military surplus, we’ve more than one piece. This means that the piece you get may vary slightly from the pictured product. With vintage clothing there’s always some minor variations that we don’t see as a defect but as a part of their character. Such variations may include minor rips, tears, stains, missing button(s) and color variations.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards including Visa, Mastercard, American Express, Apple Pay and PayPal.
CAN I TRACK MY ORDER?
Ofc. Your tracking number can be found in your Dispatch Confirmation email.
WHAT'S THE ESTIMATED TIME OF DELIVERY?
1-5 business days.
WHAT'S YOUR RETURN POLICY?
Your satisfaction is key to us. If for any reason you would like to return your order or part of it, you may do so within 14 days after you've received your order. Our return address is:
Black Spot Merchandise Oy
Heikkilänkatu 2b 68
Once received we'll refund your order with a brief delay to the original way of payment you used. Allow a few banking days for your refund to appear.
Note that we don't cover shipping costs for returns.