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FREQUENTLY ASKED QUESTIONS

2

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept all major credit cards including Visa, Mastercard, American Express, Apple Pay and PayPal.

3

CAN I TRACK MY ORDER?

Ofc. Your tracking number can be found in your Dispatch Confirmation email.

4

WHAT'S THE ESTIMATED TIME OF DELIVERY?

1-5 business days. 

5

WHAT'S YOUR RETURN POLICY?

Your satisfaction is key to us. If for any reason you would like to return your order or part of it, you may do so within 14 days after you've received your order. Our return address is:

Black Spot Merchandise Oy

Mechelininkatu 4 lt. 35

00100 Helsinki

Once received we'll refund your order with a brief delay to the original way of payment you used. Allow a few banking days for your refund to appear.

Note that we don't cover shipping costs for returns.

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